About Support
Our online support lets you do it all. One of the reasons for SoftCom's rapid growth is our superior online customer support interface. SoftCom offers our valued customers everything needed to successfully manage a Web site. As well, SoftCom has made it easy to upgrade services through the online customer support interface.
Online support pages are for SoftCom customers only, however, prospective customers may also log onto our support site as a guest by clicking the "Show me the demo" button to see the options available. For more personalized attention, we welcome support questions by e-mail.
The web has its own language, but once you understand it, you will find it is easy. To assist you with some of the more technical language important to hosting your own site, you can learn more by reading SoftCom's web hosting glossary.
You can seek answers to your questions in SoftCom's "FAQ/Contact Us" section. For our customers, we have a more detailed FAQ section in the support section of the web site.
If you cannot find the answer you are looking for, or if you need assistance, you can send an e-mail to our customer support. Customer support via e-mail is always free, and we strive to respond quickly to answer your questions.
